The eight guardrails

1. 01

   Written approval before any build

   Carried by

   • Every build
   • Care plans: Embedded

2. 02

   Acceptance criteria defined up front

   Carried by

   • Every build

   How

   The definition of done is printed on the tier card before you pay a deposit.

3. 03

   Verified timestamped hours that cannot be edited

   Carried by

   • Care plans: Embedded

   How

   Every minute is recorded in a ledger the database timestamps and nobody can edit or delete, me included. You read the same ledger in your portal.

4. 04

   A monthly hours band with pre-approval on overage

   Carried by

   • Care plans: Keep, Improve, Embedded

   How

   Your portal shows this month's minutes against your plan, and an over month is named in words.

5. 05

   Out-of-scope mini-proposals within 48 hours

   Carried by

   • Every build
   • Care plans: Keep, Improve, Embedded

6. 06

   Monthly release notes

   Carried by

   • Care plans: Improve, Embedded

7. 07

   Quarterly business reviews

   Carried by

   • Care plans: Improve, Embedded

8. 08

   Bottleneck visibility in both directions

   Carried by

   • Care plans: Embedded

   How

   Your portal keeps one list of every project that is blocked or paused.

Pricing